Data Protection & Privacy Policy

1. Introduction

This policy outlines how personal information is collected, processed, and protected through your interaction with this website. We are committed to data privacy and security in accordance with applicable regulations, including the General Data Protection Regulation (EU GDPR), California Consumer Privacy Act (CCPA), and other regional laws.

By using this website and submitting information through our contact form, you accept the practices described below.

2. Scope of Data Collection

When accessing our website or using the integrated customer form, the following data may be collected:

  • Full name

  • Email address and telephone number

  • Company or organizational affiliation (if applicable)

  • Content of your message or inquiry

  • IP address, browser type, operating system, and device identifiers

  • Date, time, and metadata associated with submission

  • Cookie preferences and analytic usage data

Data may be submitted voluntarily or gathered automatically.

3. Purpose of Data Processing

The personal data we collect is used strictly for the following purposes:

  • Responding to inquiries or requests initiated via the customer form

  • Communicating relevant information relating to services or solutions

  • Ensuring functionality, performance, and integrity of the website

  • Protecting against unauthorized access or misuse

  • Conducting statistical and analytical evaluations for service improvement

  • Meeting legal or regulatory obligations

We do not use your data for automated decision-making without your explicit consent.

4. Legal Basis for Processing

We process personal data on one or more of the following legal bases:

  • Consent provided by the data subject via form submission

  • Legitimate interests in operating and improving business processes

  • Performance of a contract or pre-contractual communication

  • Compliance with statutory duties and data protection laws

5. International Data Transfers

Where personal data is transferred to or stored in countries outside your jurisdiction, appropriate safeguards are employed to ensure continued protection. These may include:

  • Standard Contractual Clauses (SCCs) approved by regulatory bodies

  • Adequacy decisions confirming sufficient legal protection in the destination country

  • Binding Corporate Rules for internal company transfers

We take care to minimize cross-border data exposure unless required operationally.

6. Data Retention and Storage

We retain personal data only for the duration necessary to fulfill the stated purposes:

  • Contact form submissions are stored for no longer than twelve (12) months

  • Statistical or performance data may be retained in anonymized format

  • Records necessary for legal compliance are retained per statutory limits

All data is stored in secure environments with technical and organizational measures to prevent unauthorized access, alteration, or loss.

7. Third-Party Disclosures

We may share personal data with verified service providers under strict contractual obligations, including:

  • Website hosting and infrastructure operators

  • Analytics and performance monitoring platforms

  • Customer communication and relationship management systems

Personal data is not sold or rented to any third party. All data disclosures are subject to confidentiality agreements.

8. Your Rights

Depending on your jurisdiction, you may exercise rights over your personal data:

Under GDPR (EU):

  • Right to access and receive a copy of your data

  • Right to rectify incomplete or inaccurate information

  • Right to request deletion ("right to be forgotten")

  • Right to restrict or object to certain processing activities

  • Right to data portability

  • Right to lodge a complaint with a data protection authority

Under CCPA (California):

  • Right to know what data is collected and how it is used

  • Right to delete personal information

  • Right to opt-out of the sale of personal data (not applicable here)

  • Right to non-discrimination when exercising privacy rights

Requests relating to these rights may be submitted using the contact details below.

9. Cookies and Tracking Technologies

This website may employ cookies and similar technologies for various reasons:

  • Essential cookies required for core site functions

  • Analytical cookies to assess website usage and improve performance

  • Preference cookies for user interface customization

  • Marketing cookies only with consent (if applicable)

You may manage cookie preferences through your browser settings or opt-out banner provided on-site.

10. Policy Amendments

This policy may be updated periodically to reflect operational changes or legal developments. Revised versions will be posted on this page with an updated revision date. It is recommended that you review this policy from time to time.

11. Contact Information

If you have questions, concerns, or wish to exercise your data rights, please contact:

Email: pactomania@mailfence.com Address: Pactomania LLC, 1309 Cofeen Ave, Sheridan WY, 82801